Privacy Policy

This privacy policy describes how Academia Digital Vídeo collects, uses, and protects the information you provide when you use our online platform and services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Who We Are

Academia Digital Vídeo is the data controller responsible for your personal data collected through our site and services. We are located at:

1250

Rua Bela Cintra,

São Paulo, São Paulo,

01415-000

Brazil

Information We Collect

We may collect and process various types of information about you, including:

• Contact information: such as your name, email address, and telephone number, provided when you register for an account, enroll in a course, or contact us.
• Payment information: details necessary to process payments for courses or services you purchase.
• Profile information: information you provide for your user profile on our site, such as a username, profile picture, or professional details.
• Usage data: information about how you use our site and services, such as the courses you access, progress through lessons, features you use, and the pages you visit.
• Technical data: including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
• Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
• Information from third parties: we may receive information about you from third parties, such as social media platforms, if you choose to connect your account, or from payment processors.

How We Collect Your Information

We collect information in several ways:

• Directly from you: when you register, enroll in a course, make a purchase, submit forms, or communicate with us.
• Automatically: as you interact with our site, we may automatically collect technical data about your equipment and browsing actions. This data is collected using cookies, server logs, and other similar technologies.
• From third parties: we may receive information from third parties as mentioned above.

How We Use Your Information

We use your information for various purposes, based on legal grounds, including:

• To provide our services: processing your registration, delivering the courses and content you access, managing your account, and processing transactions. This is primarily based on the performance of a contract with you.
• To improve our services: analyzing usage data to understand how our site and services are used, identifying areas for improvement, and developing new features. This is based on our legitimate interests in improving our platform.
• To communicate with you: responding to your inquiries, sending you service updates, notifications about your courses, and administrative messages. This may be based on performing our contract with you or our legitimate interests.
• For marketing purposes: with your consent, or based on legitimate interests where permitted by law, we may send you promotional emails about our courses or services that may be of interest to you. You can opt-out of these communications at any time.
• To ensure security: detecting and preventing fraudulent or unauthorized activity, and ensuring the security of our site and services. This is based on our legitimate interests and legal obligations.
• To comply with legal obligations: meeting our legal or regulatory obligations, such as tax and accounting requirements. This is based on compliance with legal obligations.

Legal Basis for Processing

We will only process your personal data when we have a lawful basis to do so. The primary legal bases we rely on are:

• Performance of a contract: Processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., delivering courses you purchase).
• Legitimate Interests: Processing your data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our services, preventing fraud).
• Consent: Processing your data where you have given explicit consent for a specific purpose (e.g., sending you marketing communications). You have the right to withdraw your consent at any time.
• Legal Obligation: Processing your data where it is necessary for compliance with a legal obligation that we are subject to.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as payment processing, hosting, data analysis, marketing assistance, and customer service. These providers are required to protect your information and use it only for the purposes for which it was provided.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a court order or subpoena, or if we believe that such action is necessary to comply with legal obligations or protect our rights, property, or safety, or the safety of others.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The exact retention period will depend on the type of data and the purpose of processing. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Data Protection Rights

Under GDPR and other applicable data protection laws, you have certain rights regarding your personal data. These may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions (particularly where processing is based on legitimate interests or for direct marketing).
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where you have provided consent to the processing of your personal data, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies

Our site uses cookies to enhance your user experience. Cookies are small text files placed on your device that collect standard Internet log information and visitor behavior information. This information is used to track visitor use of the site and to compile statistical reports on site activity. You can set your browser not to accept cookies, however, some of our site features may not function as a result.

Links to Other Websites

Our site may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, the information we hold on you, or you would like to exercise one of your data protection rights, please do not use electronic means. You can contact us by mail at:

Academia Digital Vídeo

1250

Rua Bela Cintra,

São Paulo, São Paulo,

01415-000

Brazil